Terms and Conditions of Sale and Use

Last updated: 09/25/2026

1. Purpose and identification

These Terms and Conditions of Sale and Use (the "Terms") govern access to and use of the Fast Debrief service. They are entered into between:

Creating an account and subscribing require acceptance of these Terms, in the version in force on the date of acceptance.

2. Service and plans

Fast Debrief is an AI-powered meeting notes application. It records meetings (video calls or in person), transcribes them and writes the meeting notes. It is available on Windows and macOS, and as a web app in the browser on iOS and Android.

Subscription plans

Prices are per user. A team may subscribe to the Standard or Pro plan for several seats, at the same price per seat.

Standard plan quota

The 10-hour quota is the cumulative duration of recorded meetings. It renews every month on the same day of the month as the subscription start date, including with annual billing. Unused hours do not carry over to the following month. A meeting started while quota remains continues until it ends; once the quota is reached, a new meeting cannot be recorded until the following month, unless the Customer upgrades to the Pro plan.

Free trial

A 14-day free trial, with no credit card, is offered once per user when they first use the application, with the features of the Standard plan and up to 10 hours of recording over the trial period. When it ends, nothing is charged and no subscription starts automatically.

Account without a subscription

After the trial, if the Customer does not subscribe, the account remains open: the Customer keeps access to meetings already recorded but can no longer record new ones. The Customer may subscribe at any time or delete the account from the application.

3. Prices and payment

Prices are shown in euros excluding taxes. VAT at the applicable rate is added at checkout, where the price including all taxes is displayed before the order is confirmed. The applicable price is the one displayed at the time of subscription.

Payment is due in advance for each period (month or year), by card or any other method offered at checkout, through our secure payment provider Stripe. Fast Debrief does not store any card data. An invoice is issued for each payment and remains available from the application.

If a payment fails, further collection attempts may be made. If the situation is not remedied, the subscription may be suspended and then terminated.

Price changes

Fast Debrief may change its prices. Any change affecting an ongoing subscription is notified to the Customer by email at least 30 days before it applies, and only takes effect at the subscription's next renewal date. A Customer who does not accept it may cancel free of charge before that date; otherwise, the new price applies from the renewal date.

4. Term, renewal and cancellation

Term and renewal

The subscription is taken out for one month or one year depending on the billing chosen. It renews automatically for a period of the same length unless cancelled. There is no commitment beyond the current period.

For an annual subscription, a consumer Customer is informed by a dedicated email, between three months and one month before the renewal date, of the option not to renew and of the deadline for doing so, in accordance with article L215-1 of the French Consumer Code. If this information is not provided, the consumer may cancel free of charge at any time from the renewal date.

Cancellation by the Customer

The Customer may cancel the subscription at any time, directly from the application ("Plan & Billing" section) or by email to contact@fastdebrief.com. Cancellation takes effect at the end of the current period: the Customer keeps access until that date and is not charged afterwards. A confirmation stating the effective date is sent by email. Except where the right of withdrawal is exercised (section 5) or the law provides otherwise, the current period is not refunded.

Suspension or termination by Fast Debrief

If the Customer breaches these Terms, Fast Debrief sends a formal notice by email describing the breach. If it is not remedied within 15 days, Fast Debrief may suspend or terminate the subscription. In the event of unlawful use or use that harms the security of the service or of other users, suspension may be immediate; the Customer is informed without delay, with the reason.

5. Right of withdrawal

14-day period

In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer has 14 days from subscribing to a paid plan to withdraw, without giving any reason and without bearing costs other than those set out below. This right also applies to a business with five employees or fewer, where the contract falls outside the scope of its main activity (article L221-3).

How to withdraw

The Customer exercises this right by sending an unequivocal statement to contact@fastdebrief.com before the period expires, for example using the template below.

Immediate performance and refund

At checkout, the Customer may expressly request access to the service from subscription, before the end of the withdrawal period. In that case, if the Customer withdraws, an amount proportionate to the service provided until the withdrawal was communicated remains payable (article L221-25). If no such request was collected, nothing is payable.

Fast Debrief refunds the amounts paid, less any such proportionate amount, no later than 14 days after being informed of the withdrawal, using the same payment method as for the subscription.

Withdrawal form template

To Synapse Crew SAS (Fast Debrief), 61 rue de Lyon, 75012 Paris, France, contact@fastdebrief.com:

I hereby give notice that I withdraw from my contract for the following service: Fast Debrief subscription [plan].

Subscribed on: [date]

Customer name: [name]

Account email address: [email]

Date: [date]

Signature (only if this form is notified on paper)

6. Use of the service

Customer obligations

The Customer undertakes to:

Recording meetings

The Customer is solely responsible for the meetings they record. The Customer undertakes to inform participants before starting a recording and, where applicable, to obtain their consent or rely on another legal basis, in accordance with applicable regulations.

Generated content

Transcripts and meeting notes are produced automatically and may contain errors or omissions. The Customer must review them before any use, in particular professional use. The Customer remains the owner of the content of their meetings and of the generated meeting notes.

7. Reasonable use of the Pro plan

The Pro plan has no limit on recording hours. It is intended for the meetings of the user holding the seat, in the course of their normal activity. The following fall outside this use:

If Fast Debrief observes such use, it sends the Customer the formal notice provided for in section 4, describing the facts observed. The Customer has 15 days to stop or to respond; failing that, Fast Debrief may suspend or terminate the subscription. A Customer with a question about their use may write at any time to contact@fastdebrief.com.

8. Personal data

Details are set out in the privacy policy. A business Customer may request the data processing agreement (DPA) provided for in article 28 of the GDPR.

9. Intellectual property

The Fast Debrief application, its software, interfaces, trademarks and content are the exclusive property of Synapse Crew SAS or its partners. The subscription grants the Customer a personal, non-exclusive and non-transferable right of use for the duration of the subscription. Any unauthorized reproduction, modification or use is prohibited.

10. Warranties and liability

Legal guarantee of conformity

A consumer Customer benefits from the legal guarantee of conformity for digital content and services provided for in articles L224-25-12 et seq. of the French Consumer Code. For a service supplied continuously such as Fast Debrief, Fast Debrief is liable for any lack of conformity that appears during the whole subscription period. The Customer may obtain that the service be brought into conformity or, failing that, a price reduction or termination of the contract.

Availability

Fast Debrief uses reasonable means to ensure access to the service. Maintenance may cause temporary interruptions; Fast Debrief endeavours to inform Customers in advance when maintenance is planned.

Liability towards business Customers

Towards a business Customer, Fast Debrief is not liable for indirect damage such as loss of revenue, customers or opportunity. Its total liability, for all causes combined, is limited to the amounts paid by the Customer for the service during the 12 months preceding the event giving rise to liability. These limits do not apply in case of gross negligence or wilful misconduct, nor to personal injury.

Liability towards consumer Customers

Towards a consumer Customer, Fast Debrief's liability is governed by general law. Nothing in these Terms limits the consumer's right to compensation.

Force majeure

Neither party is liable for a failure resulting from force majeure within the meaning of article 1218 of the French Civil Code.

11. Support

Support is provided by email at contact@fastdebrief.com. Requests from Pro plan Customers are handled with priority.

12. Assignment

Fast Debrief may assign the contract to an entity that takes over the operation of the service, in particular in the context of a merger or transfer of business, provided that the Customer's rights are not reduced. The Customer is informed in advance by email and may cancel free of charge if they object to the assignment.

13. Changes to these Terms

Fast Debrief may amend these Terms. Any change applicable to ongoing subscriptions is notified by email at least 30 days before it takes effect. A Customer who does not accept it may cancel free of charge before that date. Changes required by law or by a decision of an authority apply as soon as they come into force.

The version in force is permanently available on fastdebrief.com.

14. Governing law, mediation and disputes

These Terms are governed by French law. For a consumer Customer residing in another Member State of the European Union, this choice does not deprive them of the mandatory provisions of the law of their country of residence.

Complaints and consumer mediation

Any complaint may be sent to contact@fastdebrief.com. If the dispute is not resolved, a consumer Customer may refer it free of charge to the consumer mediator to which Fast Debrief belongs, within one year of their written complaint, in accordance with articles L611-1 et seq. of the French Consumer Code:

CNPM Médiation Consommation
27 avenue de la Libération, 42400 Saint-Chamond, France
Phone: +33 9 83 24 74 88
Website: www.cnpm-mediation-consommation.eu

Jurisdiction

A consumer Customer may bring proceedings, at their choice, before the court of the place where they lived when the contract was concluded or when the harmful event occurred, or before any other court having jurisdiction under the law. For disputes with a Customer who is a merchant (commerçant under French law), exclusive jurisdiction is given to the courts of Paris.

15. Contact

For any question: contact@fastdebrief.com.

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